2008 Vehicle Reservation Policies

• Year, make and model of vehicle required
• License Plate Number Required for Vehicle Reservations
• Vehicle Reservations are Non-Transferable

Beginning Monday, December 3, 2007
Reservations for travel from April 3, 2008 through May 20, 2008 will be accepted via the phone. Up to five transactions (one way or round trip) will be accepted per phone call. Reservations may also be made through the Internet.

Thursday January 3, 2008 thru Thursday January 10, 2008
Headstart customers may make reservations for travel from May 21, 2008 through October 17, 2008 through the mail. Up to five transactions (one way or round trip) will be accepted per mailing. Reservations may also be made through the Internet.

Beginning Monday January 14, 2008
Reservations for travel from May 21, 2008 through October 17, 2008 will be accepted through the mail. Up to five transactions (one way or round trip) will be accepted per mailing. Reservations may also be made through the Internet. All reservations will be processed as received.

Beginning Tuesday January 22, 2008
Reservations for travel from May 21, 2008 through October 17, 2008 will be accepted via the phone. Up to five transactions (one way or round trip) will be accepted per phone call. Reservations may also be made through the Internet.

Beginning Wednesday June 18, 2008
Reservations for travel from October 18, 2008 through December 28, 2008 will be accepted via the phone. Up to five transactions (one way or round trip) will be accepted per phone call. Reservations may also be made through the Internet.

Payments
Space will be reserved for cars and trucks upon prepayment. Cash, Check, American Express, MasterCard, Visa or Discover credit cards are accepted for advance reservations. Service fees are assessed for returned checks.

Payments may be made via our website, telephone, ticket offices, reservation offices or via US Mail.

Vehicle reservations can be cancelled or changed by calling 508.477.8600 or 508.693.9130 during office hours. There is a $10.00 fee for all vehicle reservations cancelled entirely and returned for refund. A minimum of fourteen days notice is required to receive a refund on vehicle fares. Reservations may be changed up to one hour before the scheduled departure. Reservations changed less than fourteen days prior to scheduled departure and subsequently cancelled are non-refundable. You can make the first change (one-way or round trip) without incurring a fee. All subsequent changes will be assessed a $10.00 fee. Passenger fares are fully refundable.
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